{
    "incident": {
        "base": {
            "helpCenterLinkTooltip": "请移步我们的知识库，进一步了解支持工单收件箱。",
            "pastIncidents": "过往支持工单",
            "supportInbox": "支持收件箱",
            "supportTicket": "支持工单"
        },
        "category": {
            "challengermodeRelatedIssue": "{{tenant}} 相关问题",
            "cheatingAccusation": "作弊",
            "disputedGame": "游戏结果纠纷（自动提醒）",
            "failedGame": "游戏失败（自动提醒）",
            "generalQuestion": "一般问题",
            "inGameIssue": "游戏内问题",
            "lineupIssue": "阵容问题",
            "rulesDispute": "规则纠纷",
            "toxicityAccusation": "消极有害行为"
        },
        "chat": {
            "automaticPlaceholder": {
                "heading": "自动生成支持工单",
                "text": "这是一份自动支持工单，不含聊天。"
            },
            "errorPlaceholder": {
                "description": "该支持工单没有可用聊天。",
                "title": "聊天不可用"
            },
            "inputClosedPlaceholder": "聊天已关闭",
            "messagesPlaceholder": {
                "admin": {
                    "heading": "等待 {{name}} 发消息",
                    "text": "询问 {{name}} 需要什么帮助，为其提供支持。"
                },
                "reportingUser": {
                    "heading": "{{name}}，您好！请问您需要什么帮助？",
                    "text": "请留下问题、请求或消息，我们将尽快回复您。"
                }
            },
            "reportingUserAlert": "请勿在聊天中分享密码或其他敏感信息。"
        },
        "inbox": {
            "alert": {
                "noQuickLinks": "未找到该支持工单的快捷链接。"
            },
            "filter": {
                "assignedToMe": "只看指定给我的工单",
                "hideAutomatic": ""
            },
            "placeholder": {
                "noIncidentSelected": {
                    "description": "在左侧选择支持工单。",
                    "heading": "未选定工单"
                },
                "noOpenIncidents": {
                    "heading": "无待处理工单",
                    "text": "您还没有任何待处理的工单。"
                },
                "noRecentlyClosedIncidents": {
                    "heading": "无最近已解决工单",
                    "text": "您还没有最近已解决的支持工单。"
                },
                "notAvailableMobile": {
                    "heading": "屏幕分辨率不足",
                    "text": "请换用支持更高屏幕分辨率的设备，查看您的支持收件箱。"
                }
            },
            "select": {
                "resolve": "解决选定问题",
                "selectAll": "选择全部",
                "selectTop100": "选择前 100 个",
                "tooltip": "选择问题"
            },
            "ticketOverview": {
                "actions": "操作",
                "assignToMe": "指定给我",
                "assignedAdmin": "被指定管理员",
                "category": "类别",
                "dateClosed": "关闭日期",
                "dateCreated": "创建日期",
                "dateFirstSeen": "首次查看日期",
                "info": "工单信息",
                "quickLinks": "快捷链接",
                "relatedTickets": "{{name}} 的其他工单",
                "reportingUser": "报告用户",
                "resolve": "解决",
                "snooze": "静音通知",
                "status": "状态",
                "unsnooze": "恢复通知",
                "userInfo": "用户信息"
            }
        },
        "modal": {
            "create": {
                "action": {
                    "create": "创建工单"
                },
                "description": "请描述您遇到的问题。",
                "heading": "联系管理员",
                "openTickets": "开放中工单"
            },
            "openIncident": {
                "action": {
                    "close": "关闭工单",
                    "confirmClose": "您确定要关闭该支持工单吗？"
                },
                "description": "创建时间：{{date}}"
            }
        },
        "notification": {
            "description": {
                "automaticCreation": "已为  <1 /> 自动生成支持工单。",
                "userCreation": "<0 /> 创建了新的支持工单。"
            }
        },
        "state": {
            "onHold": "暂搁置",
            "open": "开放中",
            "resolved": "已解决",
            "state": "状态"
        },
        "supportWidget": {
            "challengermodeSupportHint": "支持服务由 <1 /> 管理员提供。",
            "createButtonText": "联系管理员",
            "placeholder": {
                "noPastIncidents": {
                    "heading": "无过往工单",
                    "text": "过往支持工单将显示在这里。"
                },
                "notAvailable": {
                    "heading": "不可用",
                    "text": "支持功能已不可用。请联系 {{tenant}}。"
                }
            },
            "text": "遇到了社区或比赛问题？欢迎联系我们，我们将竭诚为您提供帮助。"
        }
    }
}